Updraft

Help

Answers to common questions, and how to get in touch.

Getting started

What do I need to use Updraft?
Which devices and apps work with Updraft?
Do I need an Apple Watch?
Do I need an account?
How are the scores calculated?

Syncing

Why isn't a workout showing up?
Why are my numbers different from other apps?

Purchases

What's free, and what needs Pro?
How much does Updraft cost?
Is there a free trial?
How do I cancel my subscription?
How do I get a refund?
How do I restore my purchases?
Does Updraft Pro work with Family Sharing?

Your data

Where is my data stored?
What happens when I get a new iPhone?
How do I delete my data?

Still need help?

Send questions, bug reports, or ideas by email. In the app, Send Feedback in Settings adds your device and app details for you.

support@updraft.cc

Updraft

Deeper than a tracker.Clearer than a coaching platform.

For serious amateurs: real training decisions, at a glance.

  • Readiness. How ready you are each morning.
  • Workouts. What each ride and run trained, and the load it added.
  • Fitness and Form. Whether your training is building, and when you're fresh.
  • Cycling. In-depth power analysis: Power Profile, Critical Power, and rider type.
Ride detail with the route map and elevation Today screen with a Readiness score of 96, Peak readiness